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CUSTOMER SUPPORT

Welcome to 5 Star Beauty Collection! We are dedicated to providing exceptional customer support. Whether you have questions about our products, need hair care advice, or require assistance with your order, our team is here to help. Feel free to reach out to us as we are passionate about ensuring your satisfaction with our products.

EXPERT REPRESENTATIVES AND BEAUTY ADVISORS

MON-FRI: 8am - 9pm PT

SAT-SUN: 8am - 9pm PT

E-MAIL OUR SUPPORT TEAM

info@5starbeautycollection.com

LIVE CHAT

Connect with our knowledgeable representatives and beauty advisors through live chat. Receive instant support and advice on hair care, grooming, and product inquiries. Our live chat support is available every day from 8am to 9pm PT.

LOCATIONS

VISIT US AT THESE LOCATIONS

Ashburn, Virginia

Visit our flagship store at 44121 Harry Bryd Hwy Ste 255 Ashburn, Virginia 20147 Our salon store offers a wide range of premium hair care products and grooming essentials to elevate your daily routine.

Herndon, Virginia

Discover our HQ located at 2201 Cooperative Way Ste 600, Herndon, Virginia 20171.

 

Experience our luxurious collection of vegan-friendly and natural hair care solutions.

Sterling, Virginia
Retailer Store

Explore our retail partner

lyssecret
45665 W Church Rd Ste 111
Sterling, VA 20164
 
 
Immerse yourself in a world of innovative and nourishing hair care products.

Queena's Beauty Supply
Chase City, Virginia

Indulge in a unique shopping experience at our Chase City Retailer store, found at 123 Main Street Chase City, VA 23924. Uncover the essence of luxury and wellness with our handpicked selection of beauty essentials.

AHNI Beauty Supply
Retail Partner

Visit our Springfield, VA store located at 6420 Brandon Ave Springfield, VA 22150. Step into a realm of natural and effective hair care solutions designed for diverse hair textures and styles.

NAYAK Beauty Supply
Retail Partner

Experience our Chantilly store at 4299 Chantilly Shopping Center Suite 201, Chantilly, VA 20151. Discover a comprehensive range of hair care products that cater to your specific hair and grooming requirements.

Brown's Market
Retail Partner

Embrace the 5 Star Beauty Collection experience at our District Heights store, positioned at 5718 Silver Hill Rd, District Heights, MD 20747. Elevate your self-care routine with our exquisite assortment of beauty and grooming essentials.

Online Store

Browse and shop conveniently at our online store. We offer nationwide shipping, ensuring that you can access our premium products from anywhere in the United States.

COMMON QUERIES

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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